Testimonials
Customer Satisfaction Index
Based on a 4-Point Scale
Each year the Sinclair & Rush, Inc. family of companies process over 30,000 orders and in excess of 60,000 line items across 100s of millions of parts. Presented to the right, you will find our annual Customer Satisfaction survey results. Our scores are based upon a 4 point scale. A score of 4 is considered complete customer satisfaction and represents our unwavering goal for our family of customers.
We are proud of the goods and services we provide and grateful for the ratings we’ve earned. If this has encouraged you, too, let’s get started! This brief inquiry about your packaging needs will help us steer your decision in the right direction and onto the path of progress!
I don’t know how you could serve me any better. I called and talked to Rob & had a quote in less than 2 hours. Then placed an order & part of the order was in stock I needed & the credit app wasn’t finished yet so he told me to use a credit card & now I have the product I needed. Rob needs a raise or employee of the month. I wish every company I deal with was this easy. You don’t find this very often in this big world anymore. Thank you for giving my small company such great service… so happy to deal with you guys keep up the great work.
Diane from Oregon
”
Our orders are delivered in a timely manor and, if we need them early they are readily available. We are very happy and with the product and delivery.
Amber from Michigan
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Steve Kent has been a very helpful and attentive point of contact for us.
Shawn from Wisconsin
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I Love the service that I am provided. My orders are normally on time and, if I happen to need them a few weeks early it hasn’t been an issue.
Amber from Michigan
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We appreciate the prompt response to our order requests. Our orders are submitted and processed immediately so we receive our supply without any undue delay for us to service our customers. Excellent service by Lisa Matter.
Loretta from Minnesota
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Fast and drama free. THX!
David from Utah
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Great and quick customer service.
Teresa from Ohio
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Everything about the order went great. I really appreciate doing business with Sinclair & Rush.
Michael from California
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Keep up providing this great Product and the excellent delivery time.
Hal from Louisiana
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I did placed my order online and had no interaction with a service rep. In the past I have had an excellent experience with rep.
Tom from Michigan
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Thank you and I will order again!
Bob from Michigan
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I am always pleased when it comes to working with your Sinclair & Rush. The only negative comment would be that a few of the boxes were not sealed very well, and the tops were broken open during shipment. Thankfully, nothing was lost or damaged. That being said, I look forward to working with Sinclair & Rush again soon.
Seth from Illinois
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Both very happy and very excited to continue with using Sinclair & Rush for my needs! Everyone with whom I spoke with and worked with to get me the products needed were professional and amazing to deal with. Truly deserving of recognition for their efforts.
Chris from Ontario, Canada
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As in the past is is always a pleasure speaking with your associates and team members. Than you for the efforts put forth to serve your customers.
Melvin from Florida
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Doing a great job keep up the good work.
Rhonda from Michigan
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I just wanted to say thank you and I really appreciate the excellent customer service provided by your staff. They were very helpful and handled this order in a very professional way.
Whaziq from New York
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Stephanie is great, she says what she means. Tells me when the order is to be delivered and it was here 3 hours before it was due. Under promise and over achieve.
Mark from Michigan
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Everything was handled smoothly as usual.
Dave from Ohio
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Wonderful service! Love the clear tubes.
Robin from Washington
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Came faster than expected. Superior product at good price. Thanks.
Wayne from Maryland
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Only placed orders via the website. No sales rep. Website is easy to use.
Mark from Indiana
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Very professional team, expedient and willing to work with you on meeting your solution needs! Great job!
Shannon from South Carolina
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My order was easy and no hassles. I will be using your products in the future and recommend you to my friends and family as well. Thank you all.
Rosita from Texas
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I received the product… and it is exactly what I needed. Thank you! I do plan on ordering from you again when supplies are needed and appreciate what you offer and the ease of ordering. — Take care!
Kelly from California
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This was a custom order and came out perfectly. Hope to order more in the future.
Celine from California
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Lynn and Matt are a pleasure to work with.
Dawn from New York
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It was a very good experience. Thank You.
Patrick from Florida
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Over-all very good and professional service and quality, thank you.
Larry from New York
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Our Locations
VisiPak products are manufactured by Sinclair & Rush and Indepak in strategically
located facilities throughout the USA and world. View all of our locations.
Indepak
2136 N.E. 194th Avenue
Portland, OR 97230
Sinclair & Rush
111 Manufacturers Dr.
Arnold, MO 63010
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